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Feedback

Feedback is the canary in the cage

Feedback is the canary in the cage

by Moyra Mackie on May 17, 2014

Into the 1980s, miners in Britain would carry canaries in cages when working deep underground.  A dead canary served as an early warning sign of dangerous gases.

In organisations today feedback is the canary in the cage

If a feedback culture is alive and well, then it’s a sure sign that the organisation is pretty healthy.  Lack of feedback is an indicator that managers aren’t leading and that trust and engagement are low.

Watch here for what feedback really is and how to encourage it in your organisation.

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Moyra Mackie

Moyra Mackie

Moyra Mackie helps leaders and teams to work with courage, compassion and creativity. She is an executive coach and consultant and the founder of Mackie Consulting.

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The three things every great boss does

The three things every great boss does

by Moyra Mackie on March 22, 2014

It’s not rocket science this leadership stuff. Admittedly there’s a bit of science that comes in handy.

Like the science of how to motivate people

And it’s not what you think. Whilst money matters, we’ve got seventy so years of research showing that bonuses contribute to the quality of work going down and risk taking going up. Sound at all familiar?

So away from the science, what can you do that is guaranteed to improve your effectiveness as a leader of people?

And I do mean people. Not resources, or human capital.

In order for people to be resourceful they need these three things from their boss:

Great bosses make these three things a habit

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Moyra Mackie

Moyra Mackie

Moyra Mackie helps leaders and teams to work with courage, compassion and creativity. She is an executive coach and consultant and the founder of Mackie Consulting.

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Why everyone should be working out loud

Why everyone should be working out loud

by Moyra Mackie on March 1, 2014

I’ve been working out loud.

Wikipedia defines working out loud like this:

“Working Out Loud is working in an open, generous, connected way so you can build a purposeful network, become more effective, and access more opportunities.”

From this definition you can see a balanced combination of giving and receiving

I’ve been a passionate believer in this concept since I was introduced to the idea by John Stepper.  Like John, my clients tend to work for large multinational organisations where the sheer size and complexity of the business threatens to overwhelm the human connections essential to a fully engaged workforce.

Wikipedia again:

“Working Out Loud…synthesizes a number of vast challenges found in large organisations such as the need for increased transparency…, team productivity and motivation, effective leadership and communication”

Every large company that cares about its people should be working out loud

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Moyra Mackie

Moyra Mackie

Moyra Mackie helps leaders and teams to work with courage, compassion and creativity. She is an executive coach and consultant and the founder of Mackie Consulting.

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What lies beneath: Why we avoid difficult conversations

What lies beneath: Why we avoid difficult conversations

by Moyra Mackie on September 20, 2013

Recently I was coaching a client – let’s call him Joe – who told me he was seriously considering leaving his company.

When I asked him why, Joe didn’t mention anything about the merits of his company’s competitors.

What he did talk about was his boss

“I don’t get any feedback.  I’m told no news is good news but I don’t know what I’m doing right and I don’t think I can learn and grow if I don’t know exactly where and how to improve or challenge myself.”

So I asked him what he could do to change this situation

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Moyra Mackie

Moyra Mackie

Moyra Mackie helps leaders and teams to work with courage, compassion and creativity. She is an executive coach and consultant and the founder of Mackie Consulting.

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“You’re a good writer.  You write with personality, but I’d like to see more of YOU in your work”.

So said my tutor, as he reviewed my learning journal for my Masters’ Program last week.

And his view probably holds true for what I write here.  So I’m putting his advice into practice.

This is only the 10th week I have been publishing  – so seasoned bloggers feel free to smile knowingly here. But I thought I would talk about what I have learnt so far, how it FEELS and my thoughts on how you could help me to get better.

So what have I learnt about writing a weekly blog?

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Moyra Mackie

Moyra Mackie

Moyra Mackie helps leaders and teams to work with courage, compassion and creativity. She is an executive coach and consultant and the founder of Mackie Consulting.

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Where I grew up in Zimbabwe, you forecast the weather by looking at the calendar.  There we have two seasons; wet or dry.  Bad weather is when the rain doesn’t fall.

You can tell that moving to the UK must have been quite a shock.

Whilst I’m still most at home in strong heat and light, in the northern hemisphere my favourite season is definitely spring.  And this week I have been reminded of how tough a season spring can be. Just as the bulbs and blossom appeared, the weather returned to winter.

As a keen gardener, I was struck by the thought that if you are a leader, you can do a lot to help those around you withstand the cold winds of shrinking budgets and increasing targets by thinking about it from a gardener’s perspective.

Gardening is about both leading and managing change. Here are three things all successful gardeners do.

Click to tweet: 3 things leaders can learn from gardeners when it comes to leading and managing change

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Moyra Mackie

Moyra Mackie

Moyra Mackie helps leaders and teams to work with courage, compassion and creativity. She is an executive coach and consultant and the founder of Mackie Consulting.

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Feedback: Why the Hamburger Approach is just junk

Feedback: Why the Hamburger Approach is just junk

by Moyra Mackie on March 1, 2013

When I ask groups how feedback should be given, there’s always someone who mentions the Hamburger Approach.

This is the theory that you should start by saying something positive (the white bread), move on to what you really want to say – apparently often negative – and then close with something a bit more positive (more refined carbs?).

But what appears to be a balanced diet is just junk food

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Moyra Mackie

Moyra Mackie

Moyra Mackie helps leaders and teams to work with courage, compassion and creativity. She is an executive coach and consultant and the founder of Mackie Consulting.

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