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active listening

Conversations about leadership, learning, coaching and change.

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active listening

Do you feel listened to?

What’s more, are YOU a good listener?

Studies show adults remember between 25 and 50 per cent of what they hear. So when you talk to your boss, colleagues, customers or spouse, they’re paying attention to less than half of the conversation.

Some of you – especially those who have been married for some time – may not be at all surprised by this.

Listening is more than just hearing

Active listening is a conscious effort to understand messages that are only partly about the words being said. As Peter Senge says:

“To listen fully means to pay close attention to what is being said beneath the words. You listen not only to the ‘music,’ but to the essence of the person speaking. You listen not only for what someone knows, but for what he or she is.
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Moyra Mackie

Moyra Mackie helps leaders and teams to work with courage, compassion and creativity. She is an executive coach and consultant and the founder of Mackie Consulting.

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