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Developing Teams

How not to suck at feedback

How not to suck at feedback

by Moyra Mackie on October 8, 2018

When I ask groups how feedback should be given, there’s always someone who mentions the Hamburger Approach.

This is the theory that you should start by saying something positive (the white bread), move on to what you really want to say – apparently often negative – and then close with something a bit more positive (more refined carbs?).

But what appears to be a balanced diet is just junk food

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Moyra Mackie

Moyra Mackie

Moyra Mackie helps leaders and teams to work with courage, compassion and creativity. She is an executive coach and consultant and the founder of Mackie Consulting.

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“What’s the difference between management and leadership?”

A variation of that question is keyed into Google more than 1.2 million times a month.

Do people want to know the difference or are they asking how to be better at what they are doing?

Leadership steps that managers must take to get better at what they do include:

So here’s a true story of one of the managers I worked with

Perhaps you could assess this manager against those leadership steps?
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Moyra Mackie

Moyra Mackie

Moyra Mackie helps leaders and teams to work with courage, compassion and creativity. She is an executive coach and consultant and the founder of Mackie Consulting.

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Much has been written about what motivates and drives people.

Perhaps we can condense this all into the notion that at its simplest, what drives us is a desire to feel loved and accepted, to feel physically and emotionally safe.

Down the ages our desire to “be safe” has been reflected in where we choose to live, what we use to defend ourselves and who we choose to care about and trust.

So what does this have to do with leading others in modern corporate life?

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Moyra Mackie

Moyra Mackie

Moyra Mackie helps leaders and teams to work with courage, compassion and creativity. She is an executive coach and consultant and the founder of Mackie Consulting.

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Where I grew up in Zimbabwe, you forecast the weather by looking at the calendar.  There we have two seasons; wet or dry.  Bad weather is when the rain doesn’t fall.

You can tell that moving to the UK must have been quite a shock.

Whilst I’m still most at home in strong heat and light, in the northern hemisphere my favourite season is definitely spring.  And this week I have been reminded of how tough a season spring can be. Just as the bulbs and blossom appeared, the weather returned to winter.

As a keen gardener, I was struck by the thought that if you are a leader, you can do a lot to help those around you withstand the cold winds of shrinking budgets and increasing targets by thinking about it from a gardener’s perspective.

Gardening is about both leading and managing change. Here are three things all successful gardeners do.

Click to tweet: 3 things leaders can learn from gardeners when it comes to leading and managing change

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Moyra Mackie

Moyra Mackie

Moyra Mackie helps leaders and teams to work with courage, compassion and creativity. She is an executive coach and consultant and the founder of Mackie Consulting.

More Posts - Website

Follow Me:
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